Privacy & Security at AllSeason.com
1. What information does AllSeason.com collect from our online customers?
For those individuals who visit our site but do not make a purchase, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. We cannot use that data to identify you. For those who make a purchase on AllSeason.com, in order to fulfill the order, we collect and store your name, address, shipping information, email address, purchase data, and billing information.
2. Does AllSeason.com use "cookies"?
3. How does AllSeason.com use the individualized information that we collect?
In addition to using the information referenced above to fulfill your purchase order, we also retain your name, address, email address and purchase information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of AllSeason.com or our corporate affiliates, including AllSeason.com Jewelers. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, email address or phone number provided below:
All Season Trading Company
888 Brannan Street, #1160
San Francisco, CA 94103
Tel: (415) 864-3308
Office Hours: Monday - Friday, 9:30 AM - 5:00 PM Pacific time
We currently send emails only to those AllSeason.com customers who request that we provide them with information about our products and services. If you have previously requested such emails, but have changed your mind, contact us by one of the methods referenced above or by unsubscribing to the AllSeason.com Newsletter. Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from AllSeason.com during a ten-week period. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.
4. How is the information AllSeason.com collects stored and what security procedures do we have in place to protect the confidentiality of that information?
5. How does AllSeason.com protect the safety and privacy of children?
Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from AllSeason.com without his or her parent's consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.